FAQs

Aren’t Spotify playlists free? Why do you charge a subscription?
We believe that having easy access to all of these old featured songs, plus receiving a weekly update email is well worth the cost we charge.

That said, our Mixcast Monthly and Trackcast Weekly playlists are public and free for everyone. However, we regularly archive these playlists and rotate in different tracks. So if you find a song you like on one of these playlists and aren't a member able to access our archived lists, make sure you save it somewhere else.

What do I get with a subscription?
A subscription to The Mixcast provides you with full access to over 10 years worth of playlist archives playable on Spotify, plus all 14 of our genre compilation mixes with countless hours of curated music, plus other premium features we plan to launch later in 2022.

To see a complete list of included features, please visit our Membership Page.

Do I need to have a Spotify subscription to use The Mixcast?
No, you can view and sample all of our public playlists without a Spotify account. By default, Spotify allows non-users to hear 30 seconds of each song in embedded playlists.

If you want to listen to complete songs, you’ll need to sign up for a free or paid Spotify account.

Is The Mixcast an official Spotify Partner?
No, while we use some of Spotify’s publicly available developer tools, we are not currently affiliated in any official way with Spotify.

Can I update my email address or other personal information?
Yes. Sign in to your account to make these changes.

Can I update my credit card?
Yes. Sign in to your account, add the new card and click Update my credit card.

How do I reset my password?
We do not use passwords. Instead, you login into your account via an email sent to your address on file. You have that link sent to you by visiting the Mixcast sign in page.

How do I cancel my subscription to The Mixcast?
Sign in to your account, and toggle auto-renew off from the Subscriptions tab.

Do you offer refunds?
No, unfortunately our subscription software does not provide us with that capability.

How do I submit a song suggestion?
As a member incentive, we provide a private song submission form to our members. It can be accessed by clicking here. We offer feedback on each song submitted this way.

For non-subscribers, please submit songs for consideration via our Soundplate page. Note that we do not provide feedback on these submissions.

Have more questions?
Please submit them via the form on our Contact page or message us via one of our social media accounts.

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